Privacy Policy
Effective October 1, 2025.
This Privacy Policy applies to Superior Heating Cooling of Niagara, Inc. (referred to as “website operator”, “our”, “we” or “us” in this Policy) and governs your access to and use of all websites and services, including: www.superiorheatingcooling.net
Privacy Policy
Superior Heating Cooling of Niagara, Inc. takes precautions to protect the security, integrity, and privacy of personal information collected from users of this website. This Privacy Policy describes how we collect, use, and disclose personal information, and applies solely to information collected through this website. By continuing to use this website, you agree to be bound by this Privacy Policy:
Information Collection, Use, and Sharing
We collect information that you voluntarily provide to us, such as when you register on our website, subscribe to our newsletter, fill out a form, or contact us directly through our website, email, or social media. We will not sell or rent this information to anyone. We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, we retain contact information for three years following your last interaction with us unless you request deletion or we are required to retain it longer by law. We may use the information you provide to fulfill the purpose for which you provided it (such as to respond to your inquiry) and to contact you about services, information, or offerings that may be of interest to you. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us using the information provided below. Unless you consent, we will not share your information with any unaffiliated third party, except: (1) as necessary to fulfill your request; (2) to comply with legal process or requirements; (3) to protect and defend the rights or property of Superior Heating Cooling of Niagara, Inc.; (4) to protect the personal safety of our users or the public; (5) to correct technical problems and malfunctions; (6) to respond to claims of legal violations; or (7) as otherwise permitted or required by law. You are responsible for keeping your information accurate and current by updating your online account or contacting us using the information below.
Cookies and Tracking Technologies
As with most websites, we collect information that is automatically provided by your web browser when you visit our website. We may collect this information through third-party vendors, such as Google Analytics. We use this information to improve the appearance, content, and functionality of our website, enhance the services we offer, and measure server performance. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
No Collection of Children's Personal Information
This site is intended for individuals who are at least 13 years old. We do not knowingly collect any personal information from children under the age of 13. We reserve the right to delete any information that we believe to be in violation of this policy.
Security
We implement technical and organizational measures to protect your information from unauthorized access, use, or disclosure. When you transmit sensitive information through our website, we use encryption protocols (such as SSL/TLS) to protect that information in transit. You can verify this by looking for a lock icon in the address bar and “https” at the beginning of the web page address. We also protect your information when stored offline by limiting access to personal information to only those employees who need it to perform their job functions. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements/policies of any other site that collects personal information.
Data Privacy Rights for Individuals in the European Union and/or the European Economic Area
In addition to your right to certain information contained in this policy, pursuant to the General Data Protection Regulation, you have the following rights with respect to personal data that you provide to us:
- be informed of our intent to transfer your personal information to another country or international organization, the recipients of that information, and where information regarding the applicable privacy safeguards may be obtained;
- request access to your personal information;
- request correction of your personal information if it is incorrect;
- request that we delete or stop processing your personal information under certain circumstances;
- object to our processing of your personal information under certain circumstances;
- request that we restrict our processing of your personal information, and where our processing is based on your consent, withdraw that consent (which may be done by following instructions in the emails you may receive, or by contacting us using the information provided below) without affecting the lawfulness of processing based on consent before its withdrawal;
- request that we transmit your personal information either to you or another service provider under certain circumstances (costs may apply);
- be informed of your right to complain to a supervisory authority if you feel that we have not complied with applicable laws regulating your personal information;
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
Changes to our Privacy Policy
Superior Heating Cooling of Niagara, Inc. may update this policy from time to time. The most up to date policy will be posted on this page with a notice that the policy has been updated. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website home page. The date on which the policy was last revised is identified at the top of this page. We encourage our users to periodically review this page for the latest information on our privacy policy and practices.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us at:
Superior Heating Cooling of Niagara, Inc.
6595 Ward Road
Niagara Falls, NY, 14304
Phone: 1-716-481-3181